Expert Property Management Solutions

Billie Vance is a seasoned property management professional with more than 24 years of industry experience, currently based in Houston, TX, she has extensive knowledge Florida, Ohio, Kentucky and Indiana markets. As a Licensed Real Estate Agent since 2004, Billie has built a reputation for driving operational excellence, boosting regional performance, and leading teams through complex transitions and growth phases.

Regional Asset Supervisor and Asset Manager overseeing a diverse portfolio—starting with four properties in Texas and expanding to 58 properties across Texas, Ohio, Kentucky, and Indiana. Billie was frequently appointed as a court receiver during ownership transitions, where her hands-on approach and strategic mindset allowed her to implement initiatives that increased revenue, reduced costs, and improved customer acquisition. She managed and mentored teams of over 100 employees, led recruitment efforts, and fostered open communication and collaboration. Her knack for data analytics and market trend analysis continually uncovered new opportunities for regional expansion, while her detailed financial reporting supported key decision-making at the highest levels.

Billie served as Regional Supervisor, managing 2,200-unit portfolio. She specialized in distressed assets, financial recovery, and lease-up conversions, supervising more than 40 employees and working closely with ownership groups to enhance property value. Billie’s proactive leadership style was evident in her day-to-day oversight of operations, construction projects, and community relations. She played a key role in due diligence and acquisitions, developed marketing strategies, and mentored new regional staff.

Billie managed 3,400 single-family homes, coordinated acquisitions, executed contracts, and led leasing operations. Her focus on customer service, process improvement, and team development contributed to her division’s ongoing success.

Known for her ability to navigate fast-paced, high-pressure environments, Billie combines a strategic approach to operations with genuine care for team development and resident satisfaction. She thrives on solving complex problems, streamlining processes, and leading teams to exceed their goals. Billie brings demonstrated leadership, adaptability, and a commitment to excellence to every project.

At NewEdge PM, we have a wealth of experience in property management. Our team of experts has managed a wide range of properties, from single-family homes to large apartment complexes. We use this expertise to provide our clients with the highest level of service. We believe in treating our clients' properties as if they were our own. We are committed to providing exceptional service and maintaining open lines of communication with our clients.

Robert Hernandez has over eight years of hands-on experience managing multi-family properties, he specializes in driving results through a mix of strategic marketing, attentive resident service, and operational efficiency. Robert's career has been built on boosting occupancy rates and strengthening resident retention by focusing on what matters most to tenants and owners alike. He handles every aspect of property management—from leasing and budgeting to maintenance and tenant relations—with a steady, independent approach. He has a knack for implementing process improvements has helped optimize operations and increase profitability, all while keeping resident satisfaction front and center. He is  eager to bring this expertise to his VP role with NewEdge Property Management. Over the past several years, he consistently maintained 95-97% occupancy for more than six months in his portfolio, all while directly supporting regional initiatives across multiple locations. He kept monetary delinquency impressively low, managing it within a 1-3% monthly range, and ensured collectable accounts remained steady between 97-99% each month. His approach combines hands-on techniques and resident retention strategy with strong skills in leasing, marketing, and VP support. He has extensive experience in budgeting and financial management, always aiming to optimize both resident satisfaction and property performance.   He is  eager to bring this expertise to his VP role with NewEdge Property Management.